Credit Cards

What's New?

• Mastercard Travel Rewards
• 28° Platinum Mastercard® Travel Insurance

Setting Up Your New Card

• Selecting your Credit Card
• Card Applications
• Understanding your credit and cash limit
• Activate Your Card
• Switch to Online Statements

Transactions & Purchases

• Using your card and understanding your transactions
• Declined Transactions
• How do I change my PIN?
• Dispute a Transaction

Account Maintenance

• A new way to enjoy deals with your Latitude GO Mastercard®
• Appoint or Remove an Authorised Third Party
• Changing your credit card limit
• Deceased Account Closure
• Direct Debit - Cards
• Explain a credit card charge or fee

See all 17 articles

Paying Your Account

• Everything you need to know about BPAY
• Paying your account FAQs
• Managing your repayments
• How can I make payments?
• How your payments are allocated
• How long after I make a payment will it take for it to show on my balance?

See all 9 articles

Missing Payments and Payment Refunds

• Find a Missing Direct Debit Payment
• Find a Missing BPAY Payment
• Request a refund