Credit Cards

David Jones

• Information for David Jones Credit Card Customers Who Have Transitioned to Latitude
• David Jones Credit Cards FAQs
• Earning Points with Your David Jones Credit Cards
• Redeeming Points via the David Jones Points Hub
• Paying with Points via the David Jones Website

Setting Up Your Credit Card

• Selecting your Credit Card
• Card Applications
• Understanding your credit and cash limit
• Activate Your Card
• Switch to Online Statements
• How to change your PIN

Transactions & Purchases

• How do I apply for a Balance Transfer offer?
• EFTPOS Removal FAQs
• Keeping your Payments Secure with 3D Secure (3DS) Payment Verification
• Using your card and understanding your transactions
• Declined Transactions
• Dispute a Transaction

Account Maintenance

• CreditLine (available through Apple) update to Latitude Gem Visa: FAQs
• CreditLine, Buyer's Edge & CareCredit Card Changes: FAQs
• How do I close my account?
• 28 Degrees Global Platinum Mastercard Credit Card Changes FAQs
• Appoint or Remove an Authorised Third Party
• Changing your credit card limit

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Paying Your Account

• How to pay your credit card
• Direct Debit - Credit Cards
• Everything you need to know about BPAY®
• Paying your Account FAQs
• Managing your repayments
• How your payments are allocated

See all 8 articles

Missing Payments and Payment Refunds

• Find a Missing Direct Debit Payment
• Find a Missing BPAY Payment
• Request a refund