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  2. Credit Cards
  3. Account Maintenance

Account Maintenance

  • How do I close my account?
  • More Ways to Pay for e-Gift Cards Using Participating Latitude Credit Cards
  • Reporting a Lost/Damaged or Stolen card on the Mobile App
  • Appointing or Removing an Authorised Third Party
  • Changing your credit card limit
  • Explain a credit card charge or fee
  • How do I check my balance or available credit?
  • Latitude 28⁰ Global Platinum Mastercard® Travel Rewards
  • Notifying Latitude of a Deceased Account Holder
  • Queries about a Latitude 28° Global Platinum Mastercard® Promotion Charge
  • Request a Credit Card Statement
  • Requesting a Letter for Your Credit Card Account
  • Travelling Soon?
  • Updating your Details on Latitude Credit Cards
  • Uploading Documents You were Asked to Provide
Connect With Us
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  • Terms of Use
  • Privacy and Credit Reporting Policy
  • Security
  • Complaints
  • Financial Hardship

Latitude Financial Services recommends that you read the Terms and conditions and Privacy and Credit Reporting Policy of the website. In Australia, Latitude Financial Services includes: Latitude Financial Services Australia Holdings Pty Ltd (ABN 46 603 161 100); Latitude Finance Australia (ABN 42 008 583 588 Australian Credit Licence Number 392145); Latitude Personal Finance Pty Ltd (ABN 54 008 443 810 Australian Credit Licence Number 392163); and Latitude Automotive Financial Services (ABN 80 004 187 419 Australian Credit Licence Number 392178), trading as Latitude Financial Services. In New Zealand, the Latitude Group includes: Latitude Financial Services Limited (Company number 5624865). Latitude Financial Services, Level 18, 130 Lonsdale Street, Melbourne, Vic, 3000.