Your card has arrived and you’re ready to spend! We don’t want to stand in the way of you and your newfound freedom.
There are several quick and easy ways to activate your card online or by giving us a call.
Here’s how to activate.
- Activate in the Latitude App for instant activation with no wait times.
- You can get in touch by clicking the chat icon in the bottom right corner of your screen.
Here’s a bit more info
Take the time now to download our recently enhanced Latitude App and save time on not only activating your card, but accessing monthly statements, making payments and tracking your purchases.
You can download our App here
If you need help registering, jump on to our registration support article.
What happens when I am locked out of activating my card in the Latitude App?
If you enter your expiry date incorrectly too many times, you will not be able to activate your card in the App. Please contact us via the webform link above or Chat section in the bottom right-hand corner to complete your card activation.
Can I activate my card in the Latitude App after it was stolen?
You can only activate a card that has been reissued because your current card is about to expire. If you request a new card due to a lost or stolen card, you will need to follow the instructions provided with your new card.
Don't have the app? You can also activate your card on the Latitude Service Centre