You can pay your loan account via Direct Debit or BPAY® - whichever works best for you.
Direct Debit – The Easiest Way to Pay
Setting up Direct Debit ensures your repayments are made automatically, saving you time and reducing the risk of late fees. Learn how to set up a Direct Debit here.
BPAY® – Flexible Electronic Payments
You can also make payments via BPAY® using your bank’s phone or internet banking service. BPAY® is available 24/7, but payments can take 24 to 48 hours to process onto your account.
Important: A $1.95 payment handling fee applies to all BPAY® payments made to your loan account.
Your BPAY® details can be found in the LatitudeMoney Servicing Portal. Not registered yet? Find out more here.
Why does my statement show ‘Monthly Repayment’ when I pay weekly or fortnightly?
Your loan contract outlines a monthly repayment, which is also displayed in the LatitudeMoney Servicing Portal. If you choose to pay weekly or fortnightly, your payments can be split accordingly and debited at your preferred frequency.
What does ‘Maturity Date’ mean?
This is the date by which your loan must be fully repaid, as stated in your loan contract. It does not change if you pay off your loan early or late.
My repayment is due on the 31st, but this month doesn’t have 31 days - what happens?
Your due date is based on when your loan started. If a month has fewer days than your scheduled due date, your payment will be due on the last day of that month.
Can I make a payment through the LatitudeMoney Servicing Portal?
Not yet! We're working on adding this feature in the future.
Struggling to pay your loan?
If you’re having trouble making your loan repayments, reach out to our Hardship Care team - we’re here to help!