The LatitudeMoney Servicing Portal helps you manage your Personal Loan online. Once you’ve registered, you’ll be able to access the following:
- Your loan details such as total balance, payment due date, minimum amount due, loan start date, loan term and the interest rate
- BPAY details (Biller Code & Customer Reference Number)
- Statements – including any additional statements that you have requested
- Cancel or suspend active Direct Debits
Please note the LatitudeMoney Servicing Portal is for loans only. If you have a Latitude Credit Card, you won’t be able to see it in the portal - find out how you can manage a credit card account online.
Sign-up for registration and set-up access
Ready to register? Click here access the portal and follow the steps below.
- In the registration page, enter your DOB, old account number (provided in the email) and select Sign up.
- You will receive an email with a 4-digit passcode to enter in the Email verification pop-up, click Verify passcode.
- We will send you a Welcome to LatitudeMoney email which will include a link to set-up your LatitudeMoney Servicing Portal password.
- Click the setup link and follow the prompts to set up your password.
Frequently Asked Questions
I am a Joint Account Holder. Can I register for the Portal?
If you are the primary borrower of the loan, you would have received an email with instructions to register. Unfortunately, if you are the co-borrower, you cannot register at this stage.
What can I do if my Date of Birth is not recognised or I can’t register or log in?
If you are experiencing difficulties registering your details or logging in, please contact us via the Update Your Details form.