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How can I make payments?

  • Updated

We offer several ways to pay your account - via the Latitude Mobile App, Online Service Centre, Direct Debit, BPAY® or in person - whatever suits you best. 

  • The Latitude Service Centre and Latitude Mobile App are the easiest ways to make your repayments and save on payment processing fees. Simply log into the Latitude Service Centre or Latitude Mobile App and go to Payments. You can make payments via bank transfer with your BSB and account number. 
    With online payments through the Latitude Service Centre and Mobile App- there are no payment restrictions once your account has been verified. Payments can be made any time, any day!

    We do not charge you a fee for payments made via direct bank transfer on the Latitude Service Centre, Latitude Service Centre or Latitude App.


  • With online payments through the Latitude Service Centre and Mobile App- there are no payment restrictions once your account has been verified. Payments can be made any time, any day.
  • Direct Debit: the easiest and quickest way to pay off your credit card or your loan is with a direct debit. To set up a direct debit, complete the online Direct Debit Request form to arrange for funds to be debited from your nominated account and credited to your credit card or loan account. 

  • BPAY®: you can make payments electronically using your bank's phone or internet banking service. BPAY is available 24 hours a day, seven days a week. To make a payment, use your credit card account number as the reference number and your card’s biller code, both can be found on your statement. 
    If you’re paying by BPAY on your due date, make sure you complete the transaction before your bank’s cut off time, otherwise the transaction may be processed on the following day. Remember that some BPAY payments can take up to three days to appear on your account. Please note a payment handling fee of $0.95 applies for all payments made via BPAY to pay your card account.

  • Australia Post: simply take your statement and pay at any Post Office. Be aware that a payment handling fee of $2.50 applies to each transaction.

  • Mail: send the tear-off payment slip on your monthly statement along with your cheque or money order payable to Latitude Financial Services. You can find the mailing address for your Latitude card on our website. Visit www.latitudefinancial.com.au, select the type of your card from the Credit Cards menu, then go to Payment Options and choose Mail.
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The Latitude Group recommends that you read the Terms of Use and Privacy and Credit Reporting Policy of the website. The Latitude Group is a leader in consumer finance in Australia and New Zealand offering a range of services: including personal loans, car loans, credit cards, personal insurance, interest free and promotional retail. In Australia, the Latitude Group includes: Latitude Financial Services Australia Holdings Pty Ltd (ABN 46 603 161 100); Latitude Finance Australia (ABN 42 008 583 588 Australian Credit Licence Number 392145); Latitude Personal Finance Pty Ltd (ABN 54 008 443 810 Australian Credit Licence Number 392163) and Latitude Automotive Financial Services (ABN 80 004 187 419 Australian Credit Licence Number 392178) trading as Latitude Financial Services. LatitudePay Payment Plan provided by LatitudePay Australia Pty Ltd ABN 23 633 528 873. In New Zealand, the Latitude Group includes: Latitude Financial Services Limited (Company number 5624865). Latitude Financial Services 800 Collins Street, Docklands, Victoria 3008.