You’re entitled to request access to all credit related personal information that we hold on you. This includes:
- Your personal information used in your application for credit (including the information we obtained from the CRB)
- Your personal information used when requesting a credit limit increase (including the information we obtained from the CRB)
- All appropriate notices relating to a default listing with a credit bureau
- Repayment History Information. (For more information on RHI, please visit our article)
- Financial Hardship Information (For more information on FHI, please visit our article)
If you would like a copy of your credit related personal information, please get in contact with us.
You are entitled, by law, to obtain one free credit report every 3 months, or within 90 days of receiving a credit rejection. The 3 Credit Reporting Bodies Latitude uses are:
i) Illion Pty Ltd
Website: www.checkyourcredit.com.au
Postal address: illion Public Access Centre,
PO Box 7405, St Kilda Road, Melbourne, VIC 3004
ii) Equifax Australia
Website: www.equifax.com.au
Postal address: PO Box 964, North Sydney, NSW 2059
iii) Experian Australia Credit Services Pty Ltd
Website: experian.com.au
Postal address: PO Box 1969, North Sydney, NSW 2060
Incorrect Details On Your Credit File
If you notice that one or more of the below are incorrect on your credit file, please get in contact with us and we can lodge a correction on your behalf.
- Name (Title, first, middle, last)
- Date of Birth
- Address
- Drivers License Number
- Latitude Account Details including:
- Open Date/ Close Date
- Account Type
- Credit Limit
- Repayment History Information
- Financial Hardship Information
- Default Information