The Latitude Service Centre is our new web-based platform designed for ease of use and access to all your Latitude products.
Which Latitude accounts can I access through the Latitude Service Centre?
Just like the Latitude App- You can access your Latitude Personal Loans and the majority of Latitude’s credit card range, including Latitude 28 Degrees Platinum Mastercard, Latitude Gem Visa, Latitude Infinity, CreditLine, Latitude GO Mastercard, Buyers Edge, Latitude Eco Mastercard, Low Rate Mastercard, Latitude Financial Services and Care Credit.
Can I see my transactions?
You can view your credit card transactions and repayments on the Latitude Service Centre. Click on to view your account and under the transactions tab you will see all the comings and goings- including any pending transactions.
You can access your monthly credit card statements in the Manage Account section. All your statements will be available to view/download- free of charge.
For personal loans, the Latitude Service Centre will only show your current balance. A good way to keep on track of your balance, without the need to call. We plan to bring personal loans statements to the Latitude Service Centre in the future.
How do I set up my accounts on the Latitude service centre?
Read through our help guide on Setting up on the Latitude Service Centre
Can I close my account via the Latitude Service Centre?
Yes, you can submit a request to do so. However, if there’s a balance owed, you may have to make the final payout first.
How do I get that? Can I request a payout figure on the Latitude Service Centre?
You sure can! For a credit card account, to request a payout figure click Manage Account, select the required card account, and press Request a Payout Figure and follow the prompts.