Our Latitude App and Latitude Service Centre allow you to have access to your account 24 hours a day. You can easily check your balance and available credit using these services.
Once you log in to your account, you will see an overview of your linked cards/accounts. The current balance and available to spend credit will be displayed under the name of each card. Select the card you’re after from the list to have more information about both figures and see any pending transactions.
The current balance is the amount you currently owe on your account. The available to spend balance is the amount you are able to spend for purchases (credit limit minus the current balance and pending transactions).
Tip: some transactions (cash withdrawals, deposits, etc.) can appear as pending until they are fully processed, which can take 3-5 days.
