We are here to help. Right now, this means we’re answering a lot of calls from people who need to speak to us so our wait times are longer than usual. If you call us, please understand we are doing our best to get to you as soon as we can.
During this period our preference is that you complete your application for hardship assistance online using this form:
We will contact you to confirm your arrangement in the next 7 days. If you have already submitted an application, you don’t need to do anything further until you hear from us.